FAQs

We accept the following payment options:

  • Bank Transfers: Unionbank, BPI
  • Debit Card/Credit Card
  • GCash
  • Installments via Atome

Please send your payment receipts along with your order number for confirmation to hello@tisahome.co

Our lead time is 2 ~ 4 business days for Metro Manila and 5 ~ 10 business days outside Metro Manila.

For indent orders: 4 ~ 6 weeks

We use use GogoExpress and JRS express for small items and Lalamove for large sized items (Metro Manila only).

We also ship nationwide via APCargo. 

 

Sample boxes can be picked up at our office City and Land Megaplaza, Garnet Rd, Ortigas Center, Pasig City. 

Pickup Hours:

  • 9am to 12pm
  • 1pm to 3pm

Tile orders can be picked up at our warehouse location at 11 Banner St, Bagong Ilog, Pasig City by schedule 

 

To pre-order out of stock items:

1. Contact us for your order inquiry

2. We require a 50% downpayment to proceed 

3. Wait for your order to arrive. Lead time is from 4 ~ 6 weeks. This excludes shipping delays beyond our control.

4. Once your orders arrive, settle the remaining balance.

5. Your orders are now ready for pickup or delivery!

We also offer tile sourcing services for large quantities. Please message us to inquire.

 

You may reach us through our email: hello@tisahome.co and instagram: @tisahome